Burst Pipes & Leaks

Turn off the water at the mains tap, usually at the front boundary near the meter — call us and we’ll talk you through finding it. If water is near power outlets or the meter box, switch off the power at the board too. Then move anything valuable clear while you wait.

As a guide, $200–$800 depending on where the pipe is and how hard it is to reach. A pipe under the sink is quick; one in a wall cavity or under the slab takes longer. You get a fixed price in writing before we cut into anything.

Yes — that’s leak detection. We use acoustic and thermal equipment to pinpoint a hidden leak before anyone starts cutting tiles or digging, so the repair is targeted rather than exploratory.

That’s the classic sign of a concealed or slab leak. A quiet leak under the floor or in a wall can run for weeks. We locate it precisely first, then quote the repair — far cheaper than opening up the wrong wall.

Not blindly. We detect and pinpoint the leak first so any access is as small and targeted as possible — often a single neat opening rather than a demolition. You’ll know the scope before we start.

A sudden burst often is, though it depends on your policy — gradual leaks are treated differently. We can’t give insurance advice, but we provide a clear written report and itemised invoice that makes a claim straightforward to lodge.