Slow or backing up?
Blocked Drains
A blocked drain has an honest order of attack, and a working plumber follows it: snake first, a CCTV camera only if it blocks again, the hydro-jet only when the camera earns it, and excavation only when footage shows a structural fault. We quote each step before we do it — no jumping straight to the expensive tools on a one-off blockage.
Every job, the same way
- 24/7 emergency
- 60-min response
- $0 call-out
- Upfront fixed pricing
- Lifetime workmanship guarantee
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Licensed
NSW Lic. 000000C
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Insured
Public liability to $20M
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Rated
4.9★ · 180+ Google
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Available
24/7 · 60-min response
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Pricing
Upfront & fixed
What we cover
The full job, licensed and certified.
- Electric eel / snake for first-time blockages
- CCTV drain camera inspection for recurring blocks
- Hydro-jet for tree roots and stubborn build-up
- Locating and clearing sewer & stormwater lines
- Written report on what was actually blocking it
Signs you should call
If any of these sound familiar —
- Water draining slowly or backing up
- Gurgling sounds from drains or toilet
- A blockage that keeps coming back
- Bad smells from the yard or gully
The honest order of attack
We start at the cheapest tool that works.
No jumping straight to the dig. We escalate only when the drain forces it — and quote each step before we do it.
How it goes
Call → 60-minute ETA → fixed quote → fixed-price fix → lifetime-backed.
- 1 Step
Call
A real plumber answers — day or night. We triage on the phone and tell you what to turn off while we’re on the way.
- 2 Step
60-minute ETA
An honest arrival time for the Newcastle & Lake Macquarie metro — not “sometime today”.
- 3 Step
Fixed quote on-site
We diagnose the actual problem and quote it in writing before any work starts. $0 call-out.
- 4 Step
Fixed-price fix
You approve the price; we do the work for that price. Compliance certificate supplied where the job requires one.
- 5 Step
Lifetime-backed
Workmanship guaranteed in writing, for life. We register any unit warranty for you at handover.
Proof
4.9★ from 180+ local reviews.
“Hot water died on a Sunday with three kids in the house. Mainline answered, gave me a 60-minute ETA, and had a new unit in by lunch. Knew the price before they started.”
“Burst pipe under the slab at 11pm. They talked me through the mains shut-off on the phone, turned up fast, and the quote was the quote — no surprises on the invoice.”
“Booked them to install a gas cooktop. Proper licence, compliance certificate handed over on the day. The first plumber who actually explained what I was paying for.”
Common questions
Blocked Drains — answered.
What’s the cheapest way to clear a blocked drain?
A drain machine (electric eel / snake), and that’s where we always start. Most first-time blockages clear at this step for $180–$400 and never need anything more. We don’t jump to expensive tools on a one-off blockage.
When do I actually need a camera or hydro-jet?
Only when the drain earns it. If a blockage keeps coming back, a CCTV camera ($250–$450) shows us why before anyone digs. A hydro-jet ($350–$650) clears tree roots and stubborn build-up the camera has found. Each step is quoted before we do it — no surprise escalation.
Why does my drain keep blocking?
Usually tree roots getting into a joint, grease and fat building up, or a cracked or sagging pipe. A recurring blockage is the drain telling you something structural is going on — that’s exactly when the camera pays for itself, because it turns guesswork into a targeted fix.
Do you do pipe relining instead of digging?
Yes, where the footage supports it. Relining (a “trenchless” repair) can fix a broken pipe without excavating your yard or driveway. When a dig is genuinely the only option, we’ll show you the camera footage so you can see why.
How can I stop my drains blocking in the first place?
Sink strainers in every drain, never pour fats or cooking oil down the sink, keep wipes and hygiene products out of the toilet, and run a bucket of hot water through the gully now and then. A quick bi-annual check beats a Sunday-night backup.
Is a blocked drain an emergency?
It can be — if sewage is backing up into the house or every fixture is gurgling and won’t drain, that’s a 24/7 call. A single slow drain can usually wait for a booked visit. Not sure? Call and we’ll tell you honestly.
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Call now, or get a fixed-price quote.
24/7 across Newcastle & Lake Macquarie, NSW. 60-minute response, $0 call-out, upfront fixed pricing, lifetime workmanship guarantee.
(02) 4900 0000Tell us what’s going on